Warranty

Harwal International warrants that all products sold shall be free from defects in material and workmanship for a period of one year from date of purchase. At our option, any product proven unable to meet the sealing and design capabilities for which it was produced shall be replaced free of charge including freight charges, but not the cost of installation, and providing that the product was not subject to negligence, accident, or damages beyond our control. The seller renders all technical advice, recommendations and services gratis. They are based on technical data which the seller believes to be reliable, and are intended for use by persons having skill and know-how, at their own discretion and risk. All other warranties, express or implied, including warranty of merchantability, are hereby disclaimed. We shall not be responsible for consequential damages in whole or in part.

Claims - Returns
Claims covering shortages or errors on shipments must be reported within 15 days after invoice date. Merchandise may not be returned without verbal authorization. A restocking charge of 50% may be applied.

Credit Policy
Our payment terms for all open accounts are NET 30 days. Accounts outstanding over 30 days are reviewed daily. All accounts that reach 50 days past due (80 days from invoice date) will be automatically changed to a C.O.D. account. Accounts that are over 90 days past due will be on hold, and a C.O.D. plus FULL back balance will be necessary for orders to ship. To avoid C.O.D. fees a credit card may be used.

Information Policy
Harwal International makes great efforts to assure the information on this website to be accurate. However because of the sheer number of items being added and being discontinued errors may exist.